Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible serv...
Increasingly, systems are being developed and used in ways that involve end of life issues such as death, dying, and bereavement. Yet design considerations and guidelines for tech...
Design tools can be profitably associated with libraries of reusable modeling components that will make the description and also the validation of the models much easier. Furtherm...
Involving stakeholders at an early stage of learning environment design enables researchers to base a system around the needs of learners. By working directly with learners, resear...
In this paper, we identify and discuss the features we believe are key to the successful use of simulation as a manufacturing support tool. The discussion begins with three sample...