The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...
Enabling interactions of agent-teams and humans is a critical area of research, with encouraging progress in the past few years. However, previous work suffers from three key lim...
Nathan Schurr, Janusz Marecki, N. Kasinadhuni, Mil...
: Telemedicine refers to the use of information and communication technology to provide and support health care mainly for the purpose of providing consultation. It is also a way t...
Ahasanun Nessa, Moshaddique Al Ameen, Sana Ullah, ...
How can we best explore the range of users' reactions when developing future technologies that may be controversial, such as personal healthcare systems? Our approach
Blaine A. Price, Clara Mancini, Yvonne Rogers, Aro...
Nowadays, voice over IP (VoIP) telephony networks are connected to classic public switched telephony networks (PSTNs). Emergency calls from VoIP peers to PSTN public service answe...
Nils Aschenbruck, Matthias Frank, Peter Martini, J...