The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Analogy-based estimation has, over the last 15 years, and particularly over the last 7 years, emerged as a promising approach with comparable accuracy to, or better than, algorith...
Abstract. Complementary to hypertext navigation, classic information retrieval is broadly used to find information on the World Wide Web and on Web-based systems. Among these there...
: Software development is an experimental discipline, i.e. somewhat unpredictable. This suggests that software processes improvement should be based on the continuous iteration of ...
: In this paper we present our most recent work carried out in the wider context of the IST-ADRENALIN project, to facilitate formation and lifecycle management of networked enterpr...
Apostolos Vontas, Philippos Koutsakas, Christina A...