Mobile B2E-applications (business-to-employee) can add significant value to a company's business, when large workforce divisions are involved in the execution of certain busi...
GSM (Global System for Mobiles) is the most widely spread mobile communication system in the world. An important objective in mobile communication systems is secure speech communic...
Abstract. Today, companies are immersed in extremely competitive worldwide markets that change continuously. Thus, companies have to evolve introducing strategic and structural cha...
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Location-based services (LBS) will be a keystone of the new information society that is founded on the information and communications technologies (ICTs). Mobile devices such as c...