To date the most popular and sophisticated types of virtual worlds can be found in the area of video gaming, especially in the genre of Massively Multiplayer Online Role Playing Ga...
Few users of computer applications seek help from the documentation. This paper reports the results of an empirical study of why this is so and examines how, in real work, users s...
In this article we present the main features of Aingeru, a system that provides a new kind of tele assistance service. The purpose of developing Aingeru has been to overcome the ma...
Alberto Tablado, Arantza Illarramendi, Miren I. Ba...
: Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries wi...
As multimedia becomes an integral part of collaborative systems, we must understand how to design such systems to support users’ rich set of existing interaction skills, rather ...