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CIKM
2008
Springer
15 years 1 months ago
Modeling multi-step relevance propagation for expert finding
An expert finding system allows a user to type a simple text query and retrieve names and contact information of individuals that possess the expertise expressed in the query. Thi...
Pavel Serdyukov, Henning Rode, Djoerd Hiemstra
CHI
2009
ACM
16 years 13 days ago
Learning how: the search for craft knowledge on the internet
Communicating the subtleties of a craft technique, like putting a zipper into a garment or throwing a clay pot, can be challenging even when working side by side. Yet HowTo conten...
Cristen Torrey, Elizabeth F. Churchill, David W. M...
VL
2006
IEEE
15 years 5 months ago
Sketching with Conceptual Metaphors to Explain Computational Processes
To explore how people conceptualize a complex system, 232 university students were asked to sketch how a search engine works. While the sketches reveal a diverse range of visual a...
David G. Hendry
AAAI
2006
15 years 1 months ago
Explicit Passive Analysis in Electronic Catalogs
We consider example-critiquing systems that help people search for their most preferred item in a large catalog. We first analyze how such systems can help users in the framework ...
David Portabella Clotet, Martin Rajman
LSO
2001
Springer
15 years 4 months ago
Skills Management as Knowledge Technology in a Software Consultancy Company
This paper presents a skills management system in a medium-sized software consulting company, and how it is used. We found four different types of usage: Searching for competence t...
Torgeir Dingsøyr, Emil Røyrvik