Evaluating user preferences of web search results is crucial for search engine development, deployment, and maintenance. We present a real-world study of modeling the behavior of ...
Eugene Agichtein, Eric Brill, Susan T. Dumais, Rob...
Maintenance of large Web sites is a complex task, similar in some sense to software maintenance. Content should be separated from the formatting rules, allowing independent develo...
Rodrigo Giacomini Moro, Renata de Matos Galante, C...
How do we know if we can afford a particular purchase? We can find out what the payments might be and check our balances on various accounts, but does this answer the question? Wh...
With the development of inexpensive storage devices, space usage is no longer a bottleneck for computer users. However, the increasingly large amount of personal information poses ...
Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...