Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
This paper studies web object classification problem with the novel exploration of social tags. Automatically classifying web objects into manageable semantic categories has long ...
In this paper, we present a technique for visual analysis of documents based on the semantic representation of text in the form of a directed graph, referred to as semantic graph....
Delia Rusu, Blaz Fortuna, Dunja Mladenic, Marko Gr...
Abstract. The problem of mining sequential patterns was recently introduced in 3 . We are given a database of sequences, where each sequence is a list of transactions ordered by tr...
Case-based reasoning aims to use past experience to solve new problems. A strong requirement for its application is that extensive experience base exists that provides statisticall...