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» Predicting user satisfaction from subject satisfaction
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CP
2008
Springer
15 years 24 days ago
Solving a Telecommunications Feature Subscription Configuration Problem
Abstract. Call control features (e.g., call-divert, voice-mail) are primitive options to which users can subscribe off-line to personalise their service. The configuration of a fea...
David Lesaint, Deepak Mehta, Barry O'Sullivan, Lui...
SIGIR
2008
ACM
14 years 11 months ago
Automatically identifying localizable queries
Personalization of web search results as a technique for improving user satisfaction has received notable attention in the research community over the past decade. Much of this wo...
Michael J. Welch, Junghoo Cho
SEC
2007
15 years 13 days ago
Exploratory survey on an Evaluation Model for a Sense of Security
Research in information security is no longer limited to technical issues: human-related issues such as trust and the sense of security are also required by the user. In this paper...
Natsuko Hikage, Yuko Murayama, Carl Hauser
CHI
2009
ACM
15 years 11 months ago
Comparison of three one-question, post-task usability questionnaires
Post-task ratings of difficulty in a usability test have the potential to provide diagnostic information and be an additional measure of user satisfaction. But the ratings need to...
Jeff Sauro, Joseph S. Dumas
CBMS
2006
IEEE
15 years 5 months ago
Evaluation of an Online Analogical Patient Simulation Program
Medulatorâ„¢, a commercial Web-based, variable response, patient simulation application, was modified to test the effect of case sequencing, explicit case comparison, and user-gen...
Gregory A. Thompson, Robert G. Morrison, Keith J. ...