Abstract. Call control features (e.g., call-divert, voice-mail) are primitive options to which users can subscribe off-line to personalise their service. The configuration of a fea...
David Lesaint, Deepak Mehta, Barry O'Sullivan, Lui...
Personalization of web search results as a technique for improving user satisfaction has received notable attention in the research community over the past decade. Much of this wo...
Research in information security is no longer limited to technical issues: human-related issues such as trust and the sense of security are also required by the user. In this paper...
Post-task ratings of difficulty in a usability test have the potential to provide diagnostic information and be an additional measure of user satisfaction. But the ratings need to...
Medulatorâ„¢, a commercial Web-based, variable response, patient simulation application, was modified to test the effect of case sequencing, explicit case comparison, and user-gen...
Gregory A. Thompson, Robert G. Morrison, Keith J. ...