Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Conceptual models serve as abstractions of user’s perceptions of a system. The choice and detailing of these abstractions are key to model use and understanding for analyst and ...
Durk-Jouke van der Zee, Jack G. A. J. van der Vors...
E-learning materials development is typically acknowledged as an expensive, complicated, and lengthy process, often producing materials that are of low quality and difficult to ad...
This paper explores the concept of malware for Radio Frequency Identification (RFID) systems -- including RFID exploits, RFID worms, and RFID viruses. We present RFID malware desi...
Melanie R. Rieback, Patrick N. D. Simpson, Bruno C...
Electricity restructuring is a complex, never-ending process that has engineering, economic, social, commercial, legal and policy dimensions and takes place within a broad societa...