Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
Abstract. The service-oriented architecture (SOA) is an emerging software engineering paradigm for developing distributed enterprise applications. In this paradigm, Web services ar...
The promise of SOA is being held back by a lack of rigor with XSD interchange files. Many developers focus on the design of individual services and pay little attention to how the ...
SOA and MDA have emerged as a major evolutionary step in enterprise integration. Significant advances have been seen in SOA and MDA. But the integration of SOA and MDA is still la...