In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
The definition of Information System do not consider individual as a component of the Information System. In this paper we present our postulates, and our definition of Knowledge M...
— Within service-oriented business environments, the non-routine processing of requests requires a greater degree of social interaction and learning in order to achieve an effect...
Research on knowledge management (KM) readiness has matured. However, recent organizational structures have emerged which prevent traditional instruments from adequately measuring...
Mark Keith, Michael Goul, Haluk Demirkan, Jason Ni...