Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
Shenghuo Zhu, Tao Li, Zhiyuan Chen, Dingding Wang,...
There are still no established methods for the evaluation of browsing and exploratory search tools. In the (multimedia) information retrieval community evaluations following the C...
One of the central problems in building broad-coverage story understanding systems is generating expectations about event sequences, i.e. predicting what happens next given some a...
Abstract. The Web of Data is increasingly becoming an important infrastructure for such diverse sectors as entertainment, government, ecommerce and science. As a result, the robust...
Abstract: One of the difficulties that self-directed learners face on their learning process is choosing the right learning resources. One of the goals of adaptive educational syst...