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CAISE
2006
Springer
15 years 11 months ago
A Process-Ontological Model for Software Engineering
Abstract. The term of a "process" is used in Software Engineering (SE) theories and practices in many different ways, which cause confusion. In this paper we will firstly...
Jari Palomäki, Harri Keto
HICSS
2002
IEEE
99views Biometrics» more  HICSS 2002»
16 years 13 days ago
The Importance of Process Knowledge for Cross Project Learning: Evidence from a UK Hospital
A core prescription from the knowledge management movement is that the successful management of organizational knowledge will prevent firms from “reinventing the wheel.” Infor...
Sue Newell, Harry Scarbrough, Jacky Swan, Maxine R...
CAISE
2006
Springer
15 years 11 months ago
IT Service Processes - State and Open Issues
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
Rainer Schmidt
ECAL
1999
Springer
15 years 11 months ago
Collective Learning and Semiotic Dynamics
We report on a case study in the emergence of a lexicon in a group of autonomous distributed agents situated and grounded in an open environment. Because the agents are autonomous,...
Luc Steels, Frédéric Kaplan
BPM
2000
Springer
111views Business» more  BPM 2000»
15 years 11 months ago
A Knowledge-Based Approach for Designing Robust Business Processes
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Chrysanthos Dellarocas, Mark Klein