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135
Voted
PVLDB
2008
15 years 2 months ago
2008
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
125
Voted
FAST
2004
15 years 4 months ago
2004
File system traces have been used for years to analyze user behavior and system software behavior, leading to advances in file system and storage technologies. Existing traces, ho...
91
Voted
MSS
2000
IEEE
15 years 7 months ago
2000
IEEE
Approaching its tenth anniversary, the IEEE Storage System Standards effort is in the process of balloting Media Management System (MMS) standards. These represent the first stand...
129
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CCGRID
2001
IEEE
15 years 6 months ago
2001
IEEE
Clusters of workstations are a popular alternative to integrated parallel systems designed and built by a vendor. Besides their huge cumulative processing power, they also provide...
243
Voted
ICDE
1999
IEEE
16 years 4 months ago
1999
IEEE
Modern digital libraries require user-friendly and yet responsive access to the rapidly growing, heterogeneous, and distributed collection of information sources. However, the inc...