Knowledge management (KM) has been an increasing focus for both researchers and practitioners for more than a decade. The discussions generally have viewed the goal of KM as the a...
This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
Companies in the software business often distribute requirements engineering responsibilities over several roles. Product management has overall product responsibility and performs...
This paper describes how agent and knowledge technology can be used to build advanced software systems that support operational decisionn complex domains. In particular, we present...
Returns caused by the delivery of incorrect items constitute a major problem for non-automated warehouses. Returns not only create extra costs, they also aggravate customers. Most...
Christian Prause, Markus Eisenhauer, Lukas Gillman...