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» Process mining in CSCW systems
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BPM
2004
Springer
167views Business» more  BPM 2004»
15 years 3 months ago
Mining Social Networks: Uncovering Interaction Patterns in Business Processes
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
Wil M. P. van der Aalst, Minseok Song
CAISE
2009
Springer
15 years 2 months ago
Anomaly Detection Using Process Mining
Abstract. Recently, several large companies have been involved in financial scandals related to mismanagement, resulting in financial damages for their stockholders. In response, c...
Fábio de Lima Bezerra, Jacques Wainer, Wil ...
BIOSTEC
2008
192views Healthcare» more  BIOSTEC 2008»
14 years 11 months ago
Application of Process Mining in Healthcare - A Case Study in a Dutch Hospital
Abstract. To gain competitive advantage, hospitals try to streamline their processes. In order to do so, it is essential to have an accurate view of the "careflows" under...
R. S. Mans, Helen Schonenberg, Minseok Song, Wil M...
DEXA
2008
Springer
137views Database» more  DEXA 2008»
15 years 4 days ago
A Grid-Based Multi-relational Approach to Process Mining
Abstract. Industrial, scientific, and commercial applications use information systems to trace the execution of a business process. Relevant events are registered in massive logs a...
Antonio Turi, Annalisa Appice, Michelangelo Ceci, ...
IS
2007
14 years 10 months ago
Business process mining: An industrial application
Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....