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SIGMOD
2005
ACM
153views Database» more  SIGMOD 2005»
15 years 9 months ago
Tools for composite web services: a short overview
Web services technologies enable flexible and dynamic interoperation of autonomous software and information systems. A central challenge is the development of modeling techniques ...
Richard Hull, Jianwen Su
NOMS
2008
IEEE
112views Communications» more  NOMS 2008»
15 years 3 months ago
CyberPlanner: A comprehensive toolkit for network service providers
—With the increased network size and diversity, and the proliferation in applications and services, the network service providers are faced with a flood of information from many...
Raouf Boutaba, Jin Xiao, Issam Aib
83
Voted
IEEESCC
2009
IEEE
15 years 4 months ago
Managing Faults in the Service Delivery Process of Service Provider Coalitions
In recent years, IT Service Management (ITSM) has become one of the most researched areas of IT. Incident Management and Problem Management form the basis of the tooling provided ...
Patricia Marcu, Larisa Shwartz, Genady Grabarnik, ...
ECIS
2000
14 years 10 months ago
Expanding IS Outsourcing Services Through Application Service Providers
- This paper draws from an international research study on the strategic positioning of companies in the software and computing services industry (SCSI). It considers how outsourci...
Wendy Currie
75
Voted
NOMS
2000
IEEE
144views Communications» more  NOMS 2000»
15 years 1 months ago
Managing application services over service provider networks: architecture and dependency analysis
This paper proposes a novel approach for managing IP-based services and applications, reflecting the authors’ experience with the IBM Global Network. It describes how one can e...
Gautam Kar, Alexander Keller, Seraphin B. Calo