Enabling the ambient intelligence vision means that consumers will be provided with universal and immediate access to available content and services, together with ways of effectiv...
The effective management of a service organization requires measuring system performance on many attributes. Customer waiting time is inherent to nearly all service operations and...
We interpret "mission assurance" to mean the guarantee that Mission Essential Functionality (MEF) provided by an information system is continued despite partial failures ...
Partha Pratim Pal, Kurt Rohloff, Michael Atighetch...
As a decision support information system, a data warehouse must provide high level quality of data and quality of service. In the DWQ project we have proposed an architectural fram...
Panos Vassiliadis, Mokrane Bouzeghoub, Christoph Q...
Modern real-time systems increasingly operate with multiple interactive applications. While these systems often require reliable quality of service (QoS) for the applications, eve...