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DSOM
1999
Springer
15 years 1 months ago
Integrating Service and Network Management Components for Service Fulfilment
: Solutions in the network and service management layers of telecommunications management architectures are currently fragmented both in terms of standards and products. It is ofte...
David Lewis, Chris Malbon, George Pavlou, Costas S...
WECWIS
2002
IEEE
124views ECommerce» more  WECWIS 2002»
15 years 2 months ago
Flexible Inter-Enterprise Workflow Management using E-Services
This paper presents a solution to achieve dynamic Inter-enterprise workflow management using the eservices provided by collaborative e-business enterprises. E-services are distrib...
Jie Meng, Raja Krithivasan, Stanley Y. W. Su, Abde...
77
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COMPSAC
2007
IEEE
15 years 4 months ago
Requirements and Evaluation of Protocols and Tools for Transaction Management in Service Centric Systems
As Service Centric (SC) Systems are being increasingly adopted, new challenges and possibilities emerge. Business processes are now able to execute seamlessly across organizations...
Chang-ai Sun, Marco Aiello
JOT
2007
131views more  JOT 2007»
14 years 9 months ago
Quality of Service Contract Specification, Establishment, and Monitoring for Service Level Management
This paper describes a Quality of Service (QoS) management approach and architecture as well as a case study for Service Level Management (SLM). Our approach brings in a new persp...
Changzhou Wang, Haiqin Wang, Alice Chen, Rodolfo A...
CNSM
2010
14 years 7 months ago
Facing the unpredictable: Automated adaption of IT change plans for unpredictable management domains
Abstract--Change Management, a core process of the Information Technology Infrastructure Library (ITIL), is concerned with the management of changes to IT infrastructure and servic...
Sebastian Hagen, Alfons Kemper