Semantic Business Process Management (SBPM) has been proposed as an extension of BPM with Semantic Web and Semantic Web Services (SWS) technologies in order to increase and enhance...
Ana Karla Alves de Medeiros, Carlos Pedrinaci, Wil...
Abstract. The new millennium is characterized by speed and distribution in every aspect of most business and organization undertaking. Organizations are challenged to bring ideas a...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Increasingly complex supplier-relationships dominate product development, independent of industries and products. Mostly the primary source of risks and later problems is insuffic...
Manuel Reis Monteiro, Christof Ebert, Matthias Rec...
We analyze quality-contingent prices as a mechanism for mitigating the effects of quality uncertainty in e-commerce and IT goods services. A contingency pricing contract specifie...