We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Abstract. We present a new derivative-free algorithm, ORBIT, for unconstrained local optimization of computationally expensive functions. A trust-region framework using interpolati...
Stefan M. Wild, Rommel G. Regis, Christine A. Shoe...
Understanding the spatial and temporal characteristics of individual and group behavior in social networks is a critical component of visual tools for intelligence analysis, emerg...
Chris Weaver, David Fyfe, Anthony Robinson, Deryck...
The Multidimensional Assignment Problem (MAP) is an NP-hard combinatorial optimization problem occurring in many applications, such as data association, target tracking, and resou...
Don A. Grundel, Pavlo A. Krokhmal, Carlos A. S. Ol...
We present an iterative cutting plane method for minimizing staffing costs in a service system subject to satisfying acceptable service level requirements over multiple time perio...