Abstract. With the 802.11 WLAN multimedia applications (Video, Audio, realtime voice over IP,...) increasing, providing Quality of Service (QoS) support becomes very important sinc...
Issam Jabri, Nicolas Krommenacker, Thierry Divoux,...
For national advisory services in the UK (UKOLN, CETIS, and OSS Watch), varieties of openness (open source software, open standards, and open access to research publications and d...
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
The Internet can be used to solve pedagogical problems. To give an example, seminars for crowded courses exceeding a hundred participants would not be possible without web-based a...
Achieving a quality software system requires UML designers a good understanding of both design patterns and antipatterns. Unfortunately, UML models for real systems tend to be huge...