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» Quality Management in Systems Development: An Organizational...
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72
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IJWIN
2008
126views more  IJWIN 2008»
14 years 10 months ago
IEEE 802.11 Load Balancing: An Approach for QoS Enhancement
Abstract. With the 802.11 WLAN multimedia applications (Video, Audio, realtime voice over IP,...) increasing, providing Quality of Service (QoS) support becomes very important sinc...
Issam Jabri, Nicolas Krommenacker, Thierry Divoux,...
118
Voted
ELPUB
2007
ACM
15 years 2 months ago
Openness in Higher Education: Open Source, Open Standards, Open Access
For national advisory services in the UK (UKOLN, CETIS, and OSS Watch), varieties of openness (open source software, open standards, and open access to research publications and d...
Brian Kelly, Scott Wilson, Randy Metcalfe
102
Voted
ICSM
1995
IEEE
15 years 1 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
74
Voted
HICSS
2003
IEEE
106views Biometrics» more  HICSS 2003»
15 years 3 months ago
Is web-based seminar an effective way of learning in adult education?
The Internet can be used to solve pedagogical problems. To give an example, seminars for crowded courses exceeding a hundred participants would not be possible without web-based a...
Pekka Makkonen
ITNG
2008
IEEE
15 years 4 months ago
A Minimalist Visual Notation for Design Patterns and Antipatterns
Achieving a quality software system requires UML designers a good understanding of both design patterns and antipatterns. Unfortunately, UML models for real systems tend to be huge...
Demis Ballis, Andrea Baruzzo, Marco Comini