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GI
2004
Springer
15 years 3 months ago
Quality Criteria for Competency Assignments: Examples from a Project Management Case Study
: We present several quality criteria for skills management initiatives based on the competence-performance approach [Kor97]. The criteria help to measure reliability and validity ...
Tobias Ley, Dietrich Albert
JOT
2007
131views more  JOT 2007»
14 years 9 months ago
Quality of Service Contract Specification, Establishment, and Monitoring for Service Level Management
This paper describes a Quality of Service (QoS) management approach and architecture as well as a case study for Service Level Management (SLM). Our approach brings in a new persp...
Changzhou Wang, Haiqin Wang, Alice Chen, Rodolfo A...
JIT
2004
Springer
131views Database» more  JIT 2004»
15 years 3 months ago
Agile Software Engineering: A New System for an Expanding Business Model at SCHUFA
A software development unit called to renew or replace an existing corporate system may face some special problems in an established company with a lot of well-trained behavioral p...
Rainer Burkhardt, Volker Gruhn
HICSS
2006
IEEE
132views Biometrics» more  HICSS 2006»
15 years 3 months ago
An Integrated Framework for IT Governance and the Development and Validation of an Assessment Instrument
Our paper presents a new IT governance framework and introduces an assessment tool designed to measure its effectiveness. The framework builds on the integration between the struc...
Tomi Dahlberg, Hannu Kivijärvi
ECIS
2003
14 years 11 months ago
A knowledge management application to support knowledge sharing in a design engineering community
The changing competitive landscape has brought new forces to bear on the manner in which new products are developed. These forces have put the creation and dissemination of knowle...
Brian Donnellan, Brian Fitzgerald