WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
Packet-switched network technology is expected to form the integration layer for future multi-service networks. The trend to integrate voice and data traffic can already be observe...
Martin Karsten, Jens Schmitt, Burkhard Stiller, La...
Commercial-off-the-shelf (COTS) software tends to be cheap, reliable, and functionally powerful due to its large user base. It has thus become highly desirable to incorporate COTS ...
Current evidence indicates that poor data quality is pervasive and has a significant negative impact on business success. Information-system (IS) professionals are typically charg...