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JECR
2002
215views more  JECR 2002»
14 years 11 months ago
An Integrative Approach to the Assessment of E-Commerce Quality
WebQual is a method for assessing the quality of Web sites. The method has been developed iteratively through application in various domains, including Internet bookstores and Int...
Stuart J. Barnes, Richard T. Vidgen
IQ
2004
15 years 1 months ago
An Algebraic Approach to Quality Metrics for Customer Recognition Systems
: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
COMCOM
2000
126views more  COMCOM 2000»
14 years 11 months ago
Charging for packet-switched network communication - motivation and overview
Packet-switched network technology is expected to form the integration layer for future multi-service networks. The trend to integrate voice and data traffic can already be observe...
Martin Karsten, Jens Schmitt, Burkhard Stiller, La...
ASE
2006
106views more  ASE 2006»
14 years 11 months ago
Integrating COTS Software into Systems through Instrumentation and Reasoning
Commercial-off-the-shelf (COTS) software tends to be cheap, reliable, and functionally powerful due to its large user base. It has thus become highly desirable to incorporate COTS ...
Alexander Egyed, Robert Balzer
DQ
1998
145views more  DQ 1998»
14 years 11 months ago
Data Quality in the Database Systems Course
Current evidence indicates that poor data quality is pervasive and has a significant negative impact on business success. Information-system (IS) professionals are typically charg...
Richard G. Mathieu, Omar Khalil