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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 10 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
OTM
2009
Springer
15 years 10 months ago
Optimizing Data Management in Grid Environments
Grids currently serve as platforms for numerous scientific as well as business applications that generate and access vast amounts of data. In this paper, we address the need for e...
Antonis Zissimos, Katerina Doka, Antony Chazapis, ...
DILS
2007
Springer
16 years 13 days ago
Bioinformatics Service Reconciliation by Heterogeneous Schema Transformation
This paper focuses on the problem of bioinformatics service reconciliation in a generic and scalable manner so as to enhance interoperability in a highly evolving field. Using XML...
Lucas Zamboulis, Nigel J. Martin, Alexandra Poulov...
ENVSOFT
2008
132views more  ENVSOFT 2008»
15 years 6 months ago
Managing wildlife: A spatial information system for GPS collars data
ISAMUD (Integrated System for Analysis and Management of Ungulate Data) is an integrated and modular software platform developed to manage GPS collar data for wildlife management....
Francesca Cagnacci, Ferdinando Urbano
HCI
2009
15 years 4 months ago
UbiSOA Dashboard: Integrating the Physical and Digital Domains through Mashups
Abstract. The current Web 2.0 stage of the Internet provided the basis for web-based communities and services aimed at collaboration and information sharing. Furthermore, Internet ...
Edgardo Avilés-López, J. Antonio Gar...