Web Usage Mining (WUM), a natural application of data mining techniques to the data collected from user interactions with the web, has greatly concerned both academia and industry ...
In this paper, we describe "Experience Prototyping" as a form of prototyping that enables design team members, users and clients to gain first-hand appreciation of exist...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
Grid computing relies on fragile partnerships. Clients with hundreds or even thousands of pending service requests must seek out and form temporary alliances with remote servers e...
The Common Instrument Middleware Architecture (CIMA) project, supported by the NSF Middleware Initiative, aims at making scientific instruments and sensors remotely accessible by ...
Hao Yin, Donald F. McMullen, Mehmet A. Nacar, Marl...