With the increasing popularity of recommender systems in commercial services, the quality of recommendations has increasingly become an important to study, much like the quality o...
We consider a call center with two classes of impatient customers: premium and regular classes. Modeling our call center as a multiclass GI/GI/s + M queue, we focus on developing ...
This paper uses trace-driven simulation to study the unfairness properties of Web server scheduling strategies, such as Processor Sharing (PS) and Shortest Remaining Processing Ti...
—Interactivity in the transport protocol can greatly benefit transport friendly applications generating streaming traffic. Recently we have developed iTCP, which can provide even...
We examine the problem of containing buffer overflow attacks in a safe and efficient manner. Briefly, we automatically augment source code to dynamically catch stack and heap-based...