Searching for medical information on the Web has become highly popular, but it remains a challenging task because searchers are often uncertain about their exact medical situation...
An improved understanding of the relationship between search intent, result quality, and searcher behavior is crucial for improving the effectiveness of web search. While recent p...
Domain expertise can have an important influence on how people search. In this poster we present findings from a log-based study into how medical domain experts search the Web for...
People are seldom aware that their search queries frequently mismatch a majority of the relevant documents. This may not be a big problem for topics with a large and diverse set o...
Information needs are rarely satisfied directly on search engine result pages. Searchers usually need to click through to search results (landing pages) and follow search trails b...