In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Generating, grouping, and labeling free-sketch data is a difficult and time-consuming task for both user study participants and researchers. To simplify this process for both part...
M. Field, S. Gordon, Eric Jeffrey Peterson, R. Rob...
: In software design, laziness is a virtue: it's better to reuse than to redo. Design patterns are a good illustration. Patterns, a major advance in software architecture, pro...
Wikis are established means for the collaborative authoring, versioning and publishing of textual articles. The Wikipedia project, for example, succeeded in creating the by far lar...
Abstract. Moving objects produce trajectories, which are stored in databases by means of finite samples of time-stamped locations. When also speed limitations in these sample poin...