Persistent digital media extend content beyond immediate ephemeral interactions and conversations. Systems such as email, instant messaging, digital kiosks, social networking site...
Electronic mail poses a number of unusual challenges for the design of information retrieval systems and test collections, including informal expression, conversational structure,...
Object-oriented programming techniques have been used with great success for some time. But the techniques of object-oriented programming have been largely confined to the single a...
The TREC .GOV collection makes a valuable web testbed for distributed information retrieval methods because it is naturally partitioned and includes 725 web-oriented queries with ...
One of the principal problems of online help is the mismatch between the specialized knowledge and technical vocabulary of experts who are providing the help, and the relative naÃ...