With customer relationship management (CRM) companies move away from a mainly product-centered view to a customer-centered view. Resulting from this change, the effective manageme...
In times of web 2.0 and its strong focus on user interaction in business models, entrepreneurs and investors of internet businesses often back up their ambitious growth expectatio...
This paper presents a model for describing the synchronization between several media delivered over a network in a Web-based environment. Synchronization concerns the download and...
—This paper presents a model-based approach for developing vectorial user interfaces to an interactive applications, whether it is a web or a stand-alone applications. A vectoria...
We propose mixtures of hidden Markov models for modelling clickstreams of web surfers. Hence, the page categorization is learned from the data without the need for a (possibly cumb...