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IAAI
2003
15 years 3 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
RIAO
2004
15 years 3 months ago
Multilingual document clusters discovery
Cross Language Information Retrieval community has brought up search engines over multilingual corpora, and multilingual text categorization systems. In this paper, we focus on th...
Benoît Mathieu, Romaric Besançon, Chr...
WOA
2001
15 years 3 months ago
Implementing Adaptive Capabilities on Agents that Act in a Dynamic Environment
Acting in a dynamic environment is a complex task that requires several issues to be investigated, with the aim of controlling the associated search complexity. In this paper, a l...
Giuliano Armano, Giancarlo Cherchi, Eloisa Vargiu
TREC
2000
15 years 3 months ago
The PISAB Question Answering System
The PISAB Question Answering system is based on a combination of Information Extraction and Information Retrieval techniques. Knowledge extracted from documents is modeled as a se...
Giuseppe Attardi, Cristian Burrini
TREC
2007
15 years 2 months ago
UMass Complex Interactive Question Answering (ciQA) 2007: Human Performance as Question Answerers
Every day, people widely use information retrieval (IR) systems to answer their questions. We utilized the TREC 2007 complex, interactive question answering (ciQA) track to measur...
Mark D. Smucker, James Allan, Blagovest Dachev