This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Visualization is an important part of the data analysis process. Many researchers, however, do not have access to the resources required to do visualization effectively for large ...
Justin Binns, Jonathan DiCarlo, Joseph A. Insley, ...
Open-text semantic parsers are designed to interpret any statement in natural language by inferring a corresponding meaning representation (MR – a formal representation of its s...
Antoine Bordes, Xavier Glorot, Jason Weston, Yoshu...
Semantic Web technology is intended for the retrieval, collection, and analysis of meaningful data with significant automation afforded by machine understandability of data [1]. A...
We introduce SelfTalk, a novel declarative language that allows users to query and understand the status of a large scale system. SelfTalk is sufficiently expressive to encode an ...