Answering email by standard answers is a common practice at contact centers. Our research assists this process by creating reply messages that contain one or several standard answe...
This paper investigates the impact of misspelled words in statistical machine translation and proposes an extension of the translation engine for handling misspellings. The enhanc...
Antelogue is a pronoun resolution prototype designed to be released as off-the-shelf software to be used autonomously or integrated with larger anaphora resolution or other NLP sy...
Most text mining methods are based on representing documents using a vector space model, commonly known as a bag of word model, where each document is modeled as a linear vector r...
Rowena Chau, Ah Chung Tsoi, Markus Hagenbuchner, V...
Recently, social text streams (e.g., blogs, web forums, and emails) have become ubiquitous with the evolution of the web. In some sense, social text streams are sensors of the rea...