While a designer’s focus used to be the design of non-interactive elements such as graphics or animations, today’s designers deal with various levels of interactivity such as ...
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
This paper sums up lessons learned from a sequence of cooperative design workshops where end users were enabled to design mobile systems through scenario building, role playing, a...
Research into design rationale in the past has focused on argumentation-based design deliberations. These approaches cannot be used to support change impact analysis effectively ...
To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two sy...