An activity theory model and a mediating artifacts hierarchy were employed to help identify the needs for tools for customer support engineers who documented solutions to customer...
Patricia Collins, Shilpa Shukla, David F. Redmiles
Sentiment detection automatically identifies emotions in textual data. The increasing amount of emotive documents available in corporate databases and on the World Wide Web calls f...
As massive document repositories and knowledge management systems continue to expand, in proprietary environments as well as on the Web, the need for duplicate detection becomes i...
We carried out a study on monolingual translators with no knowledge of the source language, but aided by post-editing and the display of translation options. On Arabic-English and...
An evaluation of earcons was carried out to see whether they are an effective means of communicating information in sound. An initial experiment showed that earcons were better th...
Stephen A. Brewster, Peter C. Wright, Alistair D. ...