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» Research Methods for Human-Computer Interaction
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106
Voted
CHI
2009
ACM
16 years 1 months ago
Values as lived experience: evolving value sensitive design in support of value discovery
The Value Sensitive Design (VSD) methodology provides a comprehensive framework for advancing a value-centered research and design agenda. Although VSD provides helpful ways of th...
Christopher A. Le Dantec, Erika Shehan Poole, Susa...
IWAI
1999
Springer
15 years 4 months ago
Listen to Your Heart Rate: Counting the Cost of Media Quality
Networked multimedia applications, such as videoconferencing, offer great communicative opportunities. Since the financial cost of using such a service increases in line with the q...
Gillian M. Wilson, Martina Angela Sasse
94
Voted
CHI
2003
ACM
15 years 5 months ago
Understanding and enhancing call centre computer-
There are many interactions that take place at a call centre; between the customer and agent, the agent and computer, and indirectly between the customer and computer. This paper ...
Anette Steel
HUC
2010
Springer
14 years 10 months ago
Supporting self-expression for informal communication
Mobile phones are becoming the central tools for communicating and can help us keep in touch with friends and family on-the-go. However, they can also place high demands on attent...
Lisa G. Cowan
94
Voted
OZCHI
2005
ACM
15 years 6 months ago
Augmenting travel gossip: design for mobile communities
New communication technologies are changing the way travellers gossip and trade advice while on the road. This paper presents initial results from our studies of backpacker cultur...
Jeff Axup, Stephen Viller