To create acceptable levels of Quality of Service (QoS), designers need to be able to predict users’ behaviour in response to different levels of QoS. However, predicting behavio...
This paper presents an exploratory process in which three industrial usability groups, in cooperation with HCI researchers, worked to reframe their own work practice. The usabilit...
Current prediction models for usability evaluations are based on stochastic distributions derived from series of Bernoulli processes. The underlying assumption of these models is ...
Mobile technology requires new methods for studying its use under realistic conditions "in the field." Reflexively, mobile technology also creates new opportunities for ...
Online creative collaboration (peer production) has enabled the creation of Wikipedia and open source software (OSS), and is rapidly expanding to encompass new domains, such as vi...
Kurt Luther, Kelly E. Caine, Kevin Ziegler, Amy Br...