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BPM
2010
Springer
128views Business» more  BPM 2010»
14 years 10 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
ATAL
2009
Springer
15 years 4 months ago
Improving adjustable autonomy strategies for time-critical domains
As agents begin to perform complex tasks alongside humans as collaborative teammates, it becomes crucial that the resulting humanmultiagent teams adapt to time-critical domains. I...
Nathan Schurr, Janusz Marecki, Milind Tambe
PODC
2011
ACM
14 years 22 days ago
From bounded to unbounded concurrency objects and back
We consider the power of objects in the unbounded concurrency shared memory model, where there is an infinite set of processes and the number of processes active concurrently may...
Yehuda Afek, Adam Morrison, Guy Wertheim

Book
357views
16 years 8 months ago
Foundations of Constraint Satisfaction
"Constraint satisfaction is a general problem in which the goal is to find values for a set of variables that will satisfy a given set of constraints. It is the core of many a...
Edward Tsang
ICIP
1997
IEEE
15 years 11 months ago
Complexity-Regularized Image Denoising
We develop a new approach to image denoising based on complexity regularization. This technique presents a flexible alternative to the more conventional l2 , l1 , and Besov regula...
Juan Liu, Pierre Moulin