This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Both full-text information retrieval and large scale parsing require text preprocessing to identify strong lexical associations in textual databases. In order to associate linguis...
One of the issues of Artificial Intelligence is the transfer of the knowledge conveyed by Natural Language into formalisms that a computer can interpret. In the Natural Language P...
We present a method for picture detection in document page images, which can come from scanned or camera images, or rendered from electronic file formats. Our method uses OCR to s...
A significant open issue in cloud computing is performance. Few, if any, cloud providers or technologies offer quantitative performance guarantees. Regardless of the potential adv...
Zach Hill, Jie Li, Ming Mao, Arkaitz Ruiz-Alvarez,...