Methods for automatically managing the performance of computing services must estimate a performance model of that service. This paper explores properties that are necessary for p...
—We discuss a general architectural approach to knowledge and information management and delivery in distributed systems. Our approach is based on the recognition that time-stamp...
Geoffrey Fox, Mehmet S. Aktas, Galip Aydin, Andrea...
Abstract. A method is proposed whereby values for Service Level Objectives (SLOs) of an SLA can be chosen to reduce the sum IT infrastructure cost plus business financial loss. Bu...
The goal of this work is to provide users immersed in a multi-platform environment with the possibility of interacting with an application while freely moving from one device to a...
The Princeton University Help Desk KnowledgeBase (KB) is a searchable online information system that publishes Princetonspecific computer solutions to better serve the University ...