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» Routing Questions to the Right Users in Online Communities
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BIS
2008
174views Business» more  BIS 2008»
15 years 1 months ago
Hubbub - An Innovative Customer Support Forum
Internet user forums have been proven to be effective not just as a community meeting place but also as a supporting tool for various business products. Traditional forums are desi...
Duong Nguyen, Simon Thompson, Cefn Hoile
SEMWEB
2007
Springer
15 years 5 months ago
Ontology Mapping - a User Survey
Ontology mapping is the key to data interoperability in the semantic web vision. Computing mappings is the first step to applications such as query rewriting, instance sharing, we...
Sean M. Falconer, Natalya Fridman Noy, Margaret-An...
117
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ICWSM
2009
14 years 9 months ago
Seeking and Offering Expertise Across Categories: A Sustainable Mechanism Works for Baidu Knows
This paper presents the first comprehensive exploration of the largest Chinese online knowledge sharing communityBaidu Knows. With analyzing 5.2 millions questions and 2.7 million...
Jiang Yang, Xiao Wei
HICSS
2011
IEEE
247views Biometrics» more  HICSS 2011»
14 years 3 months ago
Is Happiness Contagious Online? A Case of Twitter and the 2010 Winter Olympics
Is happiness contagious online? To answer this question, this paper investigates the posting behavior of users on Twitter.com, a popular online service for sharing short messages....
Anatoliy A. Gruzd, Sophie Doiron, Philip Mai
HCI
2007
15 years 1 months ago
Aspects of Augmented Social Cognition: Social Information Foraging and Social Search
In this paper, we summarized recent work in modeling how users socially forage and search for information. One way to bridge between different communities of users is to diversify ...
Ed Huai-hsin Chi, Peter Pirolli, Shyong K. Lam