Mobile payments can be categorized according to their usage in each of the five payment scenarios presented here. The paper proposes the mobile payment modeling approach (MPMA) es...
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
This paper studies the M/M/s+M queue, i.e., the M/M/s queue with customer abandonment, also called the Erlang-A model, having independent and identically distributed customer aban...
— With the mutual consent to use WSDL (Web Service Description Language) to describe web service interfaces and SOAP as the basic communication protocol, the cornerstone for web ...
Christian Emig, Frank Brandt, Sebastian Abeck, J&u...
The emerging standards for the specification of Web Services support the publication of the static interfaces of the operations they may execute. However, little attention is paid...