To improve the performance of call-reason analysis at contact centers, we introduce a novel method to extract call-reason segments from dialogs. It is based on the following two c...
Most current software systems contain undocumented high-level ideas implemented across multiple files and modules. When developers perform program maintenance tasks, they often wa...
David Shepherd, Zachary P. Fry, Emily Hill, Lori L...
Satellite domains are becoming a fashionable area of research within the AI community due to the complexity of the problems that these domains need to solve. With the current US a...
This paper describes a learning system, LASSY1, which explores domains represented by Prolog databases, and use its acquired knowledge to increase the efficiency of a Prolog inter...
Abstract. Common inductive learning strategies offer the tools for knowledge acquisition, but possess some inherent limitations due to the use of fixed bias during the learning p...
Ciro Castiello, Giovanna Castellano, Anna Maria Fa...