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136
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APSEC
2007
IEEE
15 years 11 months ago
Incentive Compatible Mechanisms for Group Ticket Allocation in Software Maintenance Services
A customer reported problem (or Trouble Ticket) in software maintenance is typically solved by one or more maintenance engineers. The decision of allocating the ticket to one or m...
Karthik Subbian, Ramakrishnan Kannan, Raghav Kumar...
132
Voted
WCRE
2009
IEEE
15 years 11 months ago
Supporting Feature-Level Software Maintenance
The proposed research defines data fusion approaches to support software maintenance tasks at the feature level. Static, dynamic, and textual sources of information are combined t...
Meghan Revelle
ICSE
2008
IEEE-ACM
16 years 5 months ago
A study of student strategies for the corrective maintenance of concurrent software
Graduates of computer science degree programs are increasingly being asked to maintain large, multi-threaded software systems; however, the maintenance of such systems is typicall...
Scott D. Fleming, Eileen Kraemer, R. E. Kurt Stire...
121
Voted
LSO
2004
Springer
15 years 10 months ago
Learning Software Maintenance Organizations
Abstract. Developing and maintaining software systems is a knowledge intensive task. One needs knowledge of the application domain of the software, the problem the system solves, t...
Kleiber D. de Sousa, Nicolas Anquetil, Káth...
162
Voted
CSMR
2005
IEEE
15 years 10 months ago
Clustering Data Retrieved from Java Source Code to Support Software Maintenance: A Case Study
Data mining is a technology recently used in support of software maintenance in various contexts. Our works focuses on achieving a high level understanding of Java systems without...
Dimitris Rousidis, Christos Tjortjis