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CSCW
2004
ACM
15 years 3 months ago
Behind the help desk: evolution of a knowledge management system in a large organization
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
Christine Halverson, Thomas Erickson, Mark S. Acke...
CIKM
2000
Springer
15 years 2 months ago
Extending OLAP Querying to External Object Databases
On-Line Analytical Processing (OLAP) systems based on a multidimensional view of data have found widespread use in business applications and are being used increasingly in non-sta...
Torben Bach Pedersen, Arie Shoshani, Junmin Gu, Ch...
FIS
2008
14 years 11 months ago
A First Step Towards Stream Reasoning
While reasoners are year after year scaling up in the classical, time invariant domain of ontological knowledge, reasoning upon rapidly changing information has been neglected or f...
Emanuele Della Valle, Stefano Ceri, Davide Frances...
WOA
2001
14 years 11 months ago
A Knowledge Modeling Tool for Rule-Based Agents
Different approaches to improve business process have been proposed. One of the most common techniques is based on software agents and workflow technology. A software agent can be...
Marco Repetto, Christian Vecchiola, Antonio Boccal...
CIKM
2004
Springer
15 years 3 months ago
RStar: an RDF storage and query system for enterprise resource management
Modern corporations operate in an extremely complex environment and strongly depend on all kinds of information resources across the enterprise. Unfortunately, with the growth of ...
Li Ma, Zhong Su, Yue Pan, Li Zhang, Tao Liu