Little is known about error probability in enterprise models as they are usually kept private. The SAP reference model is a publically available model that contains more than 600 n...
Jan Mendling, Michael Moser, Gustaf Neumann, H. M....
Today, valuable business information is increasingly stored as unstructured data (documents, emails, etc.). For example, documents exchanged between business partners capture info...
Abstract. Web services composition is an emerging paradigm for enabling application integration within and across organizational boundaries. Current Web services composition propos...
The success of a company increasingly depends on timely information (internal or external) being available to the right person at the right time for crucial managerial decision-ma...
Andrew N. K. Chen, Paulo B. Goes, Alok Gupta, Jame...
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
Girish Keshav Palshikar, Harrick M. Vin, Mohammed ...