Small to medium sized companies require a business control mechanism in order to monitor their modus operandi and analyse whether they are achieving their goals. A tool for the dec...
Business process modeling and design, which has attracted much attention in recent years, emphasizes mainly graphical representation, usually without an underlying theory. The lack...
Both public media and IS research have produced a detailed view of different risks associated with computers. Measures to prevent systems risks from occurring are also well docume...
: Service processes are becoming increasingly essential in modern economies as traditional, production-oriented industries decline. When comparing service processes to standard bus...
The goal of Process Mining is to extract process models from logs of a system. Among the possible models to represent a process, Petri nets is an ideal candidate due to its graphic...
Josep Carmona, Jordi Cortadella, Michael Kishinevs...