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» Semantic Business Process Analysis
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FLAIRS
2008
15 years 7 months ago
UServ Case Study, Conceptual Design with ARD+ Method
The paper is dedicated to an analysis of the classic business rules study called UServ. The importance of this study comes from the fact, that it serves as a benchmark example for...
Grzegorz J. Nalepa
113
Voted
CHI
2009
ACM
15 years 11 months ago
'Broken Expectations' from a global business perspective
Especially in the past few years, there has been an increase in the rejection rate of interactive consumer electronics products in the field, not due to broken hardware or softwar...
Aylin Koca, Evangelos Karapanos, Aarnout Brombache...
ECIS
2004
15 years 6 months ago
Business alignment in the CRM domain: predicting CRM performance
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Ronald Batenburg, Johan Versendaal
BPM
2009
Springer
161views Business» more  BPM 2009»
15 years 11 months ago
Trace Clustering Based on Conserved Patterns: Towards Achieving Better Process Models
Process mining refers to the extraction of process models from event logs. Real-life processes tend to be less structured and more flexible. Traditional process mining algorithms ...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...
JWSR
2007
114views more  JWSR 2007»
15 years 4 months ago
Development of Distance Measures for Process Mining, Discovery and Integration
: Business processes continue to play an important role in today’s service-oriented enterprise computing systems. Mining, discovering, and integrating process-oriented services h...
Joonsoo Bae, Ling Liu, James Caverlee, Liang-Jie Z...